Terms

Registration

By registering on the website you warrant that you are 18 (eighteen) years or older and that you are agreeable to the terms and conditions.

The customer agrees full responsibility for all activities and orders placed that occur under his/her account.

Please contact our Customer Service immediately should you believe that a third party has hacked into or tampered into your registered account. Otherwise,we will not be held liable for any loss, damage, prejudice suffered as a result.

We reserve the right to suspend or cancel your account at any time should we suspect that you have misused or breached the security and/or the terms and conditions of this website.

Delivery

Delivery services are only available in Mauritius within 3-6 working days (exc. weekends and public hoildays) following payment.

We deliver according to shipping information provided during checkout.

Once you have completed your order, our customer support team will contact you to confirm your address and approximate time for delivery.

We offer free delivery on orders above Rs 1,000

For orders below Rs 1,000, a delivery fee of Rs 200 will apply.

Delivery and/or collection is made when the customer signs the delivery/collection slip.

You have to show your National Identity Card (NIC) as well as quote your order no. before delivery can be made. Your NIC no. will be noted down by our agent or driver.

In case a third party takes delivery of your order, he/she will have to show and write his/her NIC and quote your order no.before delivery can be made.

Pick up at our store is available at below address and time:

Address: 28 DR Joseph Riviere Street Port-Louis

Time:       Monday to Friday: 10h-16h

                Saturday: 10h-13h

                Sunday and Public Holidays: Closed

We will not be liable for the late or non-delivery of the products or for any loss, damage and/or prejudice suffered as a result of any incorrect delivery or other information you have provided us or occasioned by events beyond our reasonable control.

Please note that we have outsourced our delivery arrangements to third party service providers and as such to the extent permitted by law cannot be held liable for any loss or damage caused by them. Once delivered to the service provider, the responsibility for delivery time frame is transferred to the concerned party.

Prices

Prices displayed are in Mauritian Rupees and inclusive of VAT.

We reserve the right to change the prices, withdraw, vary our offers and promotions at any time prior to the confirmation of your order, without notice.

Photos and videos are for guidance only and do not form part of the contract of sales. 

Orders shall only be processed once payment is received. Orders for which payment have NOT been received shall expire after 24H.

Products are sold without any guarantee except fot those products which are specifically advertised.

Payment

Online payment can be made using Juice (Pay MCB account) or Internet Banking. 

Beneficiary Name: AFC Marketing Ltd 

Account number: 000 447 847 384

Please input your Payment Reference Number under Remarks.

Once payment is cleared, you will receive an automated confirmation email.

Please remember that transfer of funds from one bank to another may take varying number of days. This will impact processing and delivery times.

Cancellation

Orders cannot be cancelled once payment has been effected by the customer.

Returns

Goods once sold are non-exchangeable nor refundable.

You are required to check the condition and conformity of the products at delivery time before you sign the delivery/collection slip.

Returns can only be made if product(s) ordered does not correspond to those on the invoice mailed.  The product(s) shall be return with the driver in its original packaging and a return note shall be sign by the customer.

Once the customer has signed the delivery note, we will not be liable for any breakages, nonconformity, shortages or other claims for products ordered. 

Refund Policy

In case we are out of stock on an ordered product, a full refund will be effected to the customer. After receipt of the refund, the customer shall indemnify and hold harmless the company or any of its directors and employees.

Disclaimer 

We reserve the right to make changes at any time without prioir notice or obligation for prices, products, colours, models, specifications.

Website contents and offers are valid while stocks last.

Delay in delivery may occur due to circumstances beyond our control or to the occurence of force majeure.